Helping Hands

Helping hands is a care givers app that focuses on putting people in touch with care givers in and around their city for a quick fix during their busy schedule for the elderly with first stage - dementia

Year

2022

Agency

None

Project Type

Product / UI design / UX collaboration

Role

UI Designer, UX Researcher

Project Overview

Designing a multi-functional platform

This project was not just to demonstrate our understating of design but also look into the development aspect of a website. This project gave an hands on experience with languages like - HTML, CSS, JQuery and Javascript.

Challenge

Combine 3 project touch points (design presentation, feedback and design iterations, and bug tracking) into one, easy-to-use product.

My Role/Responsibilities

UI Designer
UX design.
Moblie application design
Web-development support

Research & Planning

Understanding the need of the users

Understanding why working professionals would need a care givers app? What are their requirements when ensuring they have someone to look after their parents/in-laws, while they are not around?

Insights

The first step we took was to talk to working professionals to understand their needs and evaluate the features for the application accordingly.

Platform Architecture

The IA and user flows were established before I was brought onto the project but had not been formally documented. I built a site map to help inform my decision making when designing each dashboard.

Design

Establishing a fresh & dynamic design

With a clear scope of understanding of the user flow and requirements we started out by creating a mobile first design to further dive into website and it's development.

Design System Ethos

01

Minimal steps to for booking process

02

Filter system for easy and quick bookin process

03

Simple yet intuitive user flow with regular updates.

Wireframes

Creating a basic structure for better UI placement and determining the flow of each screen.

Solutions

Designing for efficiency

The final design aims to reduce the friction typically experienced when working within multiple platforms. By creating a user flow and design that can be implemented across multiple platforms, workflows are more efficient, and projects are more organised.

Final Mockup

Overview of all the designs created for the mobile application and the website

Sign In

Intro screen and onboarding

Home Page

Available caregivers and rates and add filters as per your needs.

Booking

Manage your booking according to time, date and location.

Profile

Different settings and features

Payment

Payment and booking confirmation.

Web Development & Design

Developing a responsive website for the mobile app designed.

Key Considerations
  • Responsive to mobile and tablet
  • Key intreaction changed to buttons.

Conclusion

Reflection

Coding has not been my forte but this project has helped me develop a very logical and easy understanding of how a design can be pushed further through development.

Testing  a developed prototype gives a very different understanding of the short comings and the enhancement that can be made to to the project.

It was a get collaborative project and helped view my leadership skills and ability to bring everyone together as a team. It was a huge professional learning outcome.